Thank you for shopping at DermStation. If you are not entirely satisfied with your purchase, we are here to help.
Returns
You have 14 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Additionally, proof of purchase is required to process any return. Please ensure all return requests are submitted via email or our contact form.
Exchanges
If you wish to exchange an item, please contact us within 14 days of receiving your order. Exchanges are subject to product availability and must meet the same eligibility criteria as returns. Shipping charges may apply for exchanged items.
Non-Returnable Items
Certain items are non-returnable, including but not limited to:
-
Opened or used skincare products
-
Gift cards
-
Sale items marked as final sale
Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance for higher-value returns.
Contact Information
Website Name: Dermstation
Company Name: CunninghamClinic
Address: 695 S Colorado Blvd, Denver, CO 80246, USA
Email: [email protected]
Phone: +1 720-650-4660
Contact Form: Click Here
Social Media